Jumat, 29 Maret 2013
Avoid Complacency: Employ Change Management Now
Any time that your business undergoes a change, it is important to utilize proper change management in order to ensure that the change goes through smoothly. This is becoming more and more important over time, as change becomes the norm rather than the exception. Once management identifies the need for change, it can be helpful to hire a change manager to assist them through the process. They can then be expected to undergo some of the following changes. First of all, the change needs to be effectively communicated to all affected parties. It needs to be made perfectly clear what changes are going to be made. Affected parties should understand why the changes are taking place. Just as important, they should understand what would happen if the change were not to take place. Finally, they need to understand what training will be undergone in order for the change to take place. This communication process is one of the most important aspects of change management. If it is not utilized properly, a company will be met with a great deal of resistance from employees. Managers and employees must then become heavily involved in the process of change. Management must effectively teach the necessary skills to the employees that they need in order to do their job properly. The next step is to incentivise the training process so that it works more effectively. The target goals should be divided into several smaller goals so that the change does not seem as large or as insurmountable. When short-term goals are met, employees should be rewarded accordingly. This helps motivate the work force, allowing it to work more effectively. This process also helps subdue critics and negative thinkers who hinder the transition process. Employees feel more comfortable and motivated when they are kept in touch with the results of the changes that they are making. When success is achieved it should be congratulated. Analysis of performance should be used to encourage continued improvement. Ultimately, the changes should be included in a new organizational culture. This means that the change should be recognized for the additional changes that it creates. When one aspect of business is changed, it has effects on all other aspects of business. This should be properly recognized and dealt with through structural changes. Both managers and employees will require regular encouragement for the transmission to be completed. Old habits can take quite some time to reverse. A change manager is highly recommended for this process to run smoothly.