Rabu, 03 April 2013
By And Large, Business Travel Is Not A Pleasurable Experience
Business travel has become so common that a considerable proportion of the corporate world of America is spending more time in airplanes and hotels than on their couches or in their automobiles. According to a recent estimate, about 40 million adults in the US travel on business at least once a year to a location about 50 miles from home. More than 20 percent of the trips made by African Americans, for instance, are related to their work. Those who do not need to travel frequently on business consider business travel glamorous and exciting. However, in reality, business travel is often arduous. It is tough physically, tough on the family, and especially tough on the pockets of businesspersons who do not have the luxury of generous expense accounts to take care of their travel expenses. In addition, those who travel on business regularly, quickly wise up to the fact that a stress-free and safe journey requires the smooth functioning of a number of interconnected factors, which includes the vagaries of the weather. According to a study conducted recently, monitoring business travel trends: - 58 percent of business travel is undertaken for association meetings and conferences, - 43 percent comprising of business travel made by individuals, - and 29 percent for corporate meetings. The study also identified some of the most popular destinations within the US for business travel. They are: - Washington, D.C., - New York, - Los Angeles/Long Beach, - Chicago, - Atlanta, - Boston, - Houston, - Minneapolis-St. Paul, - Detroit, - and Dallas. Irrespective of what the destination is, business travel is seldom an enjoyable experience. Some companies will allow their business travelers the opportunity to enjoy their travel surroundings but this is usually short lived depending on the demands of the trip. Business travelers, who have to make frequent trips, need special facilities to ease the hassles of traveling. Airlines and hotels are increasing the levels of services they provide in order to meet the growing demands of business travelers: Usually, business travelers research fares on their own and make their reservations online. According to a survey, it was found that only 32 percent of corporate travelers used the services of travel agents for their reservation needs, while the rest, 68 percent, preferred using the internet or online services to plan at least some part of their business traveling arrangements. Business travelers are usually technologically conversant; hence, choose to handle all their traveling arrangements through the Internet, limiting the necessity of having to interact with travel agents and professionals dealing with customer service. Most tourism related sites offer one-stop travel facilities for reservations of flights, booking rooms in hotels, and providing transportation on the ground. Major airlines like Delta and American have included travel-friendly features like locating cheap fares, finding economical hotel accommodation, and hiring cars on a rental basis inexpensively on their websites. Travelers, thus, can make arrangements for an entire business trip, which includes seating preferences, confirming special food requests, and a text message or e-mail verifying their flight status and information about the departure timings with a few clicks of the mouse button. Most of these sites provide boarding passes that can be printed out and online check-ins within 24 hours of the departure of the flight. At the airport, those travelers in a hurry can take advantage of check-in kiosks in order not to have to wait in long lines, and get their boarding passes and their seating information. Frequent Flyer Miles, Automatic Upgrades, and Comfortable Seating: One of the biggest perks of traveling frequently on business is the facility of accumulating points, which can be exchanged for vacations. Travelers, therefore, are always on the look out for hotels offering generous points facilities. Frequent air travelers also favor automatic upgrades and comfort inside the airplane, such as generous legroom and additional storage facilities overhead. Business traveler programs like EliteAccess provided by Continental Airlines offer comforts like guarantees of no-middle-seat and upgrades to the first class if possible. Getting Value for Money: Companies are constantly curtailing overhead expenses by cutting down on the travel allowances they give their executives, while business travelers look for ways in which they can maximize their allowances to the fullest. For example, several hotels offer free breakfasts, while others provide complimentary facilities such as a welcoming snack or allowing their guests to make free long distance and local calls. Many hotels also offer free newspapers, tea and coffee. Feeling at Home Far Away from Home: Business travelers are so frequently away from home that they look for services that replicate their home comforts. Although hotels are selected primarily for value and location, but business travelers expect home-like comforts like high quality toiletries, comfortable bedding, choices in beverages, cable TV and films, broadband internet access, exercise and convenient check-in/out facilities, and so on.